Warranty and Certifications

All warranties are not the same among fluid system components. You will find warranties that end after installation, as well as after one year. We are proud to share that Swagelok components are supported by the Swagelok Limited Lifetime Warranty. This is a testament to the quality and reliability that we have represented for over 70 years.

Swagelok Quality System (SQS)

At Swagelok Southern California, we must anticipate and respond to our customers' changing needs to achieve excellence.

1. We strive for Zero Customer Disappointments
2. We work hard to earn customer confidence with every product and service.
3. We are relentless in our pursuit of continuous improvement and finding the balance of value, service, and quality.

The Swagelok Quality System (SQS) is the business management system we use to systematically manage and improve processes throughout daily operations. It is used around the world by Swagelok sales and service centers to ensure high performance and quality experiences for our customers. 

Our objectives include goals around:
• On-Time Shipments
• Shipment Accuracy
• Inventory Accuracy
• Custom Solutions Quote Response
• Custom Solutions Flawless Product
• Order Entry Accuracy
• Customer Complaint Handling and Response 

The structure of the Swagelok Quality System requires objectives to be clear and measurable, people to be well trained, equipment to be properly maintained, and processes to be consistent. This translates to efficient processes, productive employees, and satisfied customers. 

With this system, we are in a better position to anticipate your changing needs and deliver high-quality products and services, time and time again. The Swagelok Quality System makes it far easier and faster to bring you new products and services, and to establish new initiatives and processes. When evaluating suppliers, ask if they have a formal quality system in place and what areas are covered. We can tell you our objectives and our progress toward those objectives.